Gaming is at its best when it stays enjoyable. dkgam believes fun and responsibility can go hand in hand. Get to know our responsible gaming policy and tools.
At dkgam, we see gaming as entertainment. Sharing the excitement of a cricket match with friends, unwinding with a bit of casino play at night — that's what gaming is all about. But when the fun turns into stress, that's when problems begin.
Responsible gaming means knowing your limits. Deciding how much money to spend and how long to play — keeping those choices in your own hands is what responsible gaming is all about. dkgam has built a range of tools to make this easy, available to you at any time, completely free of charge.
Always keep this in mind — gaming is never a way to earn money. It's entertainment. Pouring money in day after day out of fear of losses will only make things worse. dkgam wants you to play happily and come home in good shape.
dkgam's Core Principles: Gaming is a form of entertainment. It can never be a solution to financial problems. Seeking help when things get difficult isn't weakness — it's courage.
We make this commitment — at dkgam, every user's mental well-being and financial security matters more than profit.
Keep in Mind: Gaming is for adults aged 18 and over only. If someone in your family has a gaming problem, contact our support team today.
Gaming problems develop gradually — they don't happen overnight. If you notice any of the following signs in yourself or someone you know, it's time to take action.
Chasing Losses: Chasing a loss by betting more money to win it back — this is the biggest warning sign.
Spending beyond your set budget: You planned to spend BDT 500, but ended up spending BDT 2000.
Spending Household Money on Gaming: Using money meant for bills, groceries, or your child's education to gamble.
Hiding your gaming: Hiding or lying to family or friends about how much you're gaming.
Restlessness when unable to play: Feeling angry, anxious, or unwell when you can't play.
Borrowing money: Borrowing money from friends, family, or institutions to keep playing.
Disruption to daily life: Spending less time on work, studies, or family because of gaming.
Decide in advance how much BDT you can spend on gaming each week or month. After covering household expenses, bills, and savings, only a small portion of what's left should go toward gaming.
Don't play for long stretches at a time. Set a time limit before each session and stick to it. Use a timer on your phone.
If you keep losing, call it a day. The best way to recover is to come back the next day with a clear head — not to keep putting more in on the same day.
Playing under stress, while intoxicated, or in a fit of anger is one of the biggest mistakes you can make. Your ability to make sound decisions is significantly reduced in these states.
Family time, catching up with friends, sports — life has so many sources of joy. Gaming is just one of them.
All these tools are completely free and can be activated at any time from your Account Settings
Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, lowering it takes effect immediately. Increasing it requires a 24–72 hour waiting period — this is intentional by design.
Set a daily limit on how long you play. You'll receive a reminder when your time is nearly up, and the system will log you out automatically when the session ends.
If you need a break, activate a cooling-off period. You can pause your account for anywhere from 24 hours to 30 days. During this time, no deposits or bets can be placed.
If you feel your gaming is becoming a serious problem, activate self-exclusion. This will close your account for an extended period, and no new accounts can be opened during that time.
You can check your account history at any time — how much you've deposited, won, and lost. Seeing the numbers directly makes it easier to understand where you stand.
Our dedicated support team is available 24/7 for any questions or help related to responsible gaming. They will assist you with complete confidentiality.
We Don't Just Talk — We Deliver
Age verification is carried out on every dkgam account. If a minor registers by mistake, the account is closed immediately.
If dkgam's system detects unusual gaming patterns, it automatically sends an alert and the support team will follow up with you.
Responsible gaming information is displayed at registration and at every key milestone along the way.
For professional help with a gaming problem, dkgam can connect you with specialist organizations.
If you think a family member may have a problem, you can reach out to dkgam as a third party. We'll handle it with full confidentiality.
Deposit limits, session timers, cooling-off periods, self-exclusion — manage all the tools yourself from Account Settings.
Sign up at dkgam and make full use of all our safety tools. Your protection is our responsibility.
If you're struggling, reach out to support — we're always here for you.